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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Allianceone Recievables Management - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/11/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2960131
Date Received7/11/2018
ProductDebt collection
Sub-ProductCredit card debt
IssueAttempts to collect debt not owed
Sub-IssueDebt was paid
Consumer Complaint NarrativeXX/XX/XXXX Contact XXXX to close my account to further purchases. XXXX customer service rep informed me that closing the account would not relieve my responsibility to continue making the monthly payments which I agreed to continue making until the card
Company (To Which The Complaint Relates)AllianceOne Recievables Management
StateCA
Zip Code94513
Any comments on this complaint?

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