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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ace Cash Express, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/1/2015
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?No
Complaint Id1400507
Date Received6/1/2015
ProductPayday loan
IssueCharged fees or interest I didn't expect
Consumer Complaint NarrativeI have never personally applied for a payday loan. A XXXX years back I was living with my ex boyfriend and was immediately made aware that he was making fraudelent purchases without my consent and got all of the purchases credited back to my bank account.
Company (To Which The Complaint Relates)ACE CASH EXPRESS, INC.
StateCA
Zip Code900XX
Any comments on this complaint?

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