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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ace Cash Express, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American, Servicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/9/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3115656
Date Received1/3/2019
ProductPayday loan, title loan, or personal loan
Sub-ProductPayday loan
IssueCharged fees or interest you didn't expect
Consumer Complaint NarrativeThese dates I paid for a XXXX loan in the amount of XXXX each : ( origination date : XX/XX/XXXX ) XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX ; XX/XX/XXXX and I was notified that the document I signed online required 5 payments with the 5th one being due on XX/X
Company (To Which The Complaint Relates)ACE CASH EXPRESS, INC.
StateTX
Any comments on this complaint?

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