Quiero saber acerca de...

EN

2.3.2023

Official Journal of the European Union
L 65/1

II
Non-legislative acts
REGULATIONS
COMMISSION DELEGATED REGULATION EU 2023/444
of 16 December 2022
supplementing Directive EU 2018/1972 of the European Parliament and of the Council with measures to ensure effective access to emergency services through emergency communications to the single European emergency number 112
Text with EEA relevance
THE EUROPEAN COMMISSION,
Having regard to the Treaty on the Functioning of the European Union, Having regard to Directive EU 2018/1972 of the European Parliament and of the Council of 11 December 2018
establishing the European Electronic Communications Code 1, and in particular Article 1098 thereof, Whereas:
1

Pursuant to Article 1098 of Directive EU 2018/1972, in order to ensure effective access to emergency services through emergency communications to the single European emergency number 112 in the Member States, the Commission shall adopt delegated acts, with the first such act to be adopted by 21 December 2022. These delegated acts are to supplement paragraphs 2, 5 and 6 of Article 109 of the Directive on measures necessary to ensure the compatibility, interoperability, quality, reliability and continuity of emergency communications in the Union with regard to caller location information solutions, access for end-users with disabilities and routing to the most appropriate public safety answering point PSAP.

2

Emergency communications are an important element for the pursuit of public safety, security and health. For more than 30 years, citizens of the Union have relied on access to emergency services using the single European Emergency number 112. They should continue to be able to do so in the digital world. Citizens should benefit from comprehensive and timely delivery of contextual information necessary for addressing an emergency situation. The high level of connectivity that is targeted by Europes digital transformation, as reflected in the Decision establishing the Digital Decade Policy Programme 2030 2, is bringing about a technological migration to all-IP technologies of electronic communication services used by citizens, in particular by persons with disabilities. The migration from circuit-switched to packet-switched technologies in electronic communication networks triggers the deployment of voice services through IP Multimedia Subsystem based fixed and mobile managed VoIP technologies such as Voice over Long Term Evolution VoLTE, Voice over New Radio VoNR in 5G and Voice over Wi-Fi VoWiFi. Packetswitched technologies also enable text and video-based services like real time text and total conversation services.
Those IP-based communication services cannot be supported by the legacy circuit-switched networks, such as 2G
and 3G networks that are in the process of being decommissioned. Therefore, there is a need to migrate emergency communications to packet-switched technologies as well. This Regulation aims to ensure that in this transformational process the quality and reliability of emergency communications are ensured.

1 OJ L 321, 17.12.2018, p. 36.
2 Decision EU 2022/2481 of the European Parliament and of the Council of 14 December 2022 establishing the Digital Decade Policy Programme 2030 OJ L 323, 19.12.2022, p. 4.