Zenco Collection, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Zenco Collection, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/20/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2580252
Date Received	7/20/2017
Product	Debt collection
Sub-Product	Private student loan debt
Issue	Took or threatened to take negative or legal action
Sub-Issue	Threatened to sue you for very old debt
Consumer Complaint Narrative	This is regarding a private student loan from XXXX XXXX that was taken out more than 4-5 years ago, which is beyond the statue of limitations for a private student loan that was not secured by the federal government. I received a voicemail from XXXX XXXX.
Company Public Response	Company believes complaint represents an opportunity for improvement to better serve consumers
Company (To Which The Complaint Relates)	ZENCO COLLECTION, LLC
State	CA
Zip Code	916XX