Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Westlake Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/26/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2947201
Date Received6/26/2018
ProductVehicle loan or lease
Sub-ProductLoan
IssueManaging the loan or lease
Sub-IssueProblem with fees charged
Consumer Complaint NarrativeOn XX/XX/15 I found a truck I really liked on the XXXX app. So I called the man who had it listed in XXXX XXXX Texas. It was a used car lot on Hwy XXXX. I asked my neighbor if he would take me there and he said sure. He was a retired mechanic so I wanted
Company (To Which The Complaint Relates)Westlake Services, LLC
StateTX
Any comments on this complaint?