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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Westlake Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/24/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3001490
Date Received8/24/2018
ProductDebt collection
Sub-ProductAuto debt
IssueCommunication tactics
Sub-IssueYou told them to stop contacting you, but they keep trying
Consumer Complaint NarrativeI had a car loan with their firm. The car was totaled in an accident and the insurance company contacted Westlake Financial for a pay off. The received payment and I signed the car over to the insurance company. Several weeks later I received a bill from
Company (To Which The Complaint Relates)Westlake Services, LLC
StateCA
Zip Code945XX
Any comments on this complaint?

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