U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	9/22/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2654553
Date Received	8/30/2017
Product	Checking or savings account
Sub-Product	Savings account
Issue	Problem with a lender or other company charging your account
Sub-Issue	Transaction was not authorized
Consumer Complaint Narrative	On XX/XX/XXXX I notified USbank fraud dept line of an unauthorized deposit to my acct from a fraudulent lender that had compromised my acct by taking over the mobile banking feature to make appear that a payday loan deposit ( XXXX XXXX XXXX ) was posted b
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	U.S. BANCORP
State	CA
Zip Code	917XX