U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 9/1/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2655624 |
| Date Received | 8/31/2017 |
| Product | Checking or savings account |
| Sub-Product | Checking account |
| Issue | Closing an account |
| Sub-Issue | Funds not received from closed account |
| Consumer Complaint Narrative | Hello US BANK you keep my ending balance XXXX $ for over 2 months, and I tired to ask your customer service, but no one has any idea about my account information. Please inform me when you will release my money. |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | UT |
| Zip Code | 84106 |
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