Upgrade, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Upgrade, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	3/5/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3170391
Date Received	3/5/2019
Product	Payday loan, title loan, or personal loan
Sub-Product	Personal line of credit
Issue	Struggling to pay your loan
Consumer Complaint Narrative	I am currently working with a debt settlement company. They advised me not to pay or contact Upgrade since I was now in their program. Since then Upgrade has called me several times since I missed 1 payment. This I understand completely and have no issue
Company (To Which The Complaint Relates)	Upgrade, Inc.
State	NJ