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Transunion Intermediate Holdings, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/3/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1816052 |
| Date Received | 3/3/2016 |
| Product | Credit reporting |
| Issue | Unable to get credit report/credit score |
| Sub-Issue | Problem getting my free annual report |
| Consumer Complaint Narrative | I have repeatedly been denied access to my free annual credit report by Trans Union. Several calls to multiple Trans Union customer service help lines have not fixed this issue. Trans Union claims that they do not have a record of me when I attempt to obt |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | TRANSUNION INTERMEDIATE HOLDINGS, INC. |
| State | NY |
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