Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Tfc Group, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2471797
Date Received5/2/2017
ProductPayday loan, title loan, or personal loan
Sub-ProductTitle loan
IssueCharged fees or interest you didn't expect
Consumer Complaint NarrativeOn XXXX / XXXX / 2016 I received a title loan in the amount of {$2500.00} from XXXX XXXX XXXX XXXX . The contract I signed states the total of payments made will be {$830.00} but the annual percentage rate states 111.710 %. The numbers are not ma
Company Public ResponseCompany believes complaint represents an opportunity for improvement to better serve consumers
Company (To Which The Complaint Relates)TFC Group, LLC
StateCA
Zip Code925XX
Any comments on this complaint?