Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/25/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3161824
Date Received2/25/2019
ProductPayday loan, title loan, or personal loan
Sub-ProductPersonal line of credit
IssueGetting a line of credit
Consumer Complaint NarrativeApplied for a PayPal line of credit on XX/XX/2019. Got a strage and generic error message that I was denied. No mention of providing me additional information specified by the FCRA. I called and the agent made it impossible to glean further information re
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateCA
Zip Code921XX
Any comments on this complaint?