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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/9/2015
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1548918
Date Received9/2/2015
ProductBank account or service
Sub-ProductOther bank product/service
IssueMaking/receiving payments, sending money
Consumer Complaint NarrativeI did not activate a new XXXX card issued by Synchrony Bank after a takeover when all XXXX, FL XXXX Stations closed and the account was paid up on the old card. They have now XXXX received XXXX/XXXX/2015 ) sent me a bill for {$12.00}. I refuse to pay this
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateFL
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