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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/4/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3167846
Date Received3/4/2019
ProductDebt collection
Sub-ProductCredit card debt
IssueAttempts to collect debt not owed
Sub-IssueDebt was result of identity theft
Consumer Complaint NarrativeDate of Identifiable event XX/XX/XXXX - Synchrony Bank of XXXX, FL stated I had a credit card debt of {$12000.00}. I have never done business with that bank ever. I have never received any letters or bills from this bank before. GE Capital owns Synchrony
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateIA
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