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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/21/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1841734
Date Received3/21/2016
ProductCredit card
IssueCredit determination
Consumer Complaint NarrativeI started a new job with Sam 's Club ( XXXX XXXX, XXXX, MI ). During orientation we were told that as new employees we were given a free basic membership but we at the same time we were being encouraged to open a more advanced Membership called a PLUS Mem
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateMI
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