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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/3/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2473306
Date Received5/2/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueProblem with fraud alerts or security freezes
Consumer Complaint NarrativePiggy Back on Closed File : XXXX In response to your information : -I Called on XXXX / XXXX / XXXX to discuss the fraudulent credit inquiry on XXXX / XXXX / XXXX . After I called and gave private information to your Call Center, I got another h
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateCA
Zip Code926XX
Any comments on this complaint?

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