Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/21/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2490085
Date Received	5/21/2017
Product	Credit reporting, credit repair services, or other personal consumer reports
Sub-Product	Other personal consumer report
Issue	Problem with a company's investigation into an existing issue
Sub-Issue	Was not notified of investigation status or results
Consumer Complaint Narrative	I am a victim of identity theft. I received a letter in the US mail from Synchrony Bank on XXXX XXXX 2017. The letter advised that my recent request to obtain credit had been denied. The letter was addressed to me under my maiden name. I immediate
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SYNCHRONY FINANCIAL
State	PA
Zip Code	170XX