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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/31/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2498282
Date Received5/31/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueOther features, terms, or problems
Sub-IssueOther problem
Consumer Complaint NarrativeGreetings, I have repeadley inquired as to the reason WHY my Master card ending in XXXX has not been removed. The account has been closed and inactive for more than 2 years. I need a response as the WHY the online profile can not delete this info.
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StatePA
Zip Code17404
Any comments on this complaint?

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