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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/8/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2724368 |
| Date Received | 11/8/2017 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Incorrect information on your report |
| Sub-Issue | Account status incorrect |
| Consumer Complaint Narrative | Synchrony and XXXX are reporting duplicate accounts for the same account that has been paid in full. |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | TX |
| Zip Code | 77004 |
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