Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/27/2017
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2736897
Date Received	11/24/2017
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Problem when making payments
Sub-Issue	Problem during payment process
Consumer Complaint Narrative	I recently sent a payment to XXXX XXXX in the amount of {$25000.00}. XXXX never received the payment and when I inquired to my bank ( XXXX ) on the status of the check, I was told it was cashed by XXXX XXXX. I then contacted XXXX XXXX and they have no rec
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SYNCHRONY FINANCIAL
State	FL
Zip Code	347XX