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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/31/2018 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2923304 |
| Date Received | 5/31/2018 |
| Product | Credit card or prepaid card |
| Sub-Product | Store credit card |
| Issue | Fees or interest |
| Sub-Issue | Charged too much interest |
| Consumer Complaint Narrative | I reached out to the company in regards to refunding my account for all the payment they received after I called and advised them that I no longer needed Credit Protection on my account. I called there Customer Service Department and requested that they e |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | MO |
| Zip Code | 641XX |
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