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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/5/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3065858
Date Received11/5/2018
ProductDebt collection
Sub-ProductCredit card debt
IssueAttempts to collect debt not owed
Sub-IssueDebt is not yours
Consumer Complaint NarrativeThe original creditor account was opened XX/XX/XXXX which was Belks/Synchrony Bank. The debt was charged off. They have the wrong information. The debt was sold to XXXX XXXX and they are reporting the debt was opened XX/XX/XXXX. They are reporting this as
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateNC
Zip Code282XX
Any comments on this complaint?

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