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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/21/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3107330
Date Received12/21/2018
ProductMoney transfer, virtual currency, or money service
Sub-ProductMobile or digital wallet
IssueConfusing or missing disclosures
Consumer Complaint NarrativePaypal has open a line of credit, Keep the available credit and displayed a false balance of alaviable credit. Credit line is {$2700.00}. As of this date the available credit is stated as XXXX. Where did the available credit go. I was not given the proper
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StatePA
Zip Code171XX
Any comments on this complaint?

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