Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	12/21/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3107430
Date Received	12/21/2018
Product	Credit card or prepaid card
Sub-Product	Store credit card
Issue	Problem with a purchase shown on your statement
Sub-Issue	Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint Narrative	Made numerous calls to Care Credit involving my account. They didnt honor a special interest free promotion and expect be to pay the interest that wasnt supposed to be charged in the first place. Not only have they refused to credit the interest, Ive rece
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SYNCHRONY FINANCIAL
State	CT
Zip Code	064XX