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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Student Assist Plus Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?N/A
Complaint Submitted ViaPhone
Date Sent To Company4/18/2016
Company Response To ConsumerClosed with monetary relief
Timely Response?No
Consumer Disputed?No
Complaint Id1885459
Date Received4/18/2016
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueTrouble with how payments are handled
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)Student Assist Plus LLC
StateNJ
Zip Code076XX
Any comments on this complaint?

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