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Stearns Ventures, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/10/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1763585 |
| Date Received | 1/29/2016 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | My loan servicer was transferred effective XXXX XXXX from XXXX ( Sterns Lending ) to XXXX. I never received notice of this transfer ; I therefore logged on to the original servicers website on XXXX XXXX and made a payment. I received an e-mail confirmatio |
| Company Public Response | Company chooses not to provide a public response |
| Company (To Which The Complaint Relates) | Stearns Ventures, LLC |
| State | TX |
| Zip Code | 752XX |
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