Specialized Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Specialized Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/13/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1878239
Date Received	Password reset requests on any other financial website I have used processes within minutes
Product	not hours. I successfully requested a reset via XXXX at XXXX
Sub-Product	central
Issue	today. It is now after XXXX
Sub-Issue	still no email. I have checked my spam folder
Consumer Complaint Narrative	it 's not there either. I have experienced similar delays with password SLS password resets in the past."
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	Specialized Loan Servicing LLC
State	MO
Zip Code	640XX