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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Slm Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/11/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2726665
Date Received11/11/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueDealing with your lender or servicer
Sub-IssueKeep getting calls about your loan
Consumer Complaint NarrativeI am a co-signer for my son student loans. On or around XXXX XXXX, XXXX my son and I spoke with a representative of Sallie Mae. We informed her ( XXXX ) we had contacted Sallie Mae previously. During the initial contact in XXXX, the automated system conti
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)SLM CORPORATION
StateMO
Zip Code631XX
Any comments on this complaint?

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