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Select Portfolio Servicing, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/29/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1353735 |
| Date Received | 4/29/2015 |
| Product | Mortgage |
| Sub-Product | Conventional adjustable mortgage (ARM) |
| Issue | Loan modification,collection,foreclosure |
| Consumer Complaint Narrative | Since we are requesting modification which caused me to fall behind on my mortgage payments I would like to be considered for a loan modification to decrease my payments fix my interest rate at a lower rate or increase the loan term and recapitalize or fo |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | SELECT PORTFOLIO SERVICING, INC. |
| State | CA |
| Zip Code | 921XX |
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