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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Select Portfolio Servicing, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/25/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1580461
Date ReceivedAlleged violations
Productincluded
Sub-Productbut are not limited to
Issuethe following : a ) Failing to perform proper loan modification processing ; b ) Failing to manage processing agents and special points of contacts
Sub-Issuetherefore causing a processing center unable to handle homeowners case loads
Consumer Complaint Narrativea form of mortgage discrimination against homeowners."
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)SELECT PORTFOLIO SERVICING, INC.
StateIL
Zip Code607XX
Any comments on this complaint?

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