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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Select Portfolio Servicing, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/29/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1764244
Date Received1/29/2016
ProductMortgage
Sub-ProductConventional adjustable mortgage (ARM)
IssueLoan servicing, payments, escrow account
Consumer Complaint Narrativeearlier on in the year of XXXX, I filed a complaint with you regarding the servicing of my loan from SpServicing. Reference case # XXXX. They were clearly not honest with there response to you regarding my XXXX payment and the final loan modification. I w
Company Public ResponseCompany believes complaint is the result of an isolated error
Company (To Which The Complaint Relates)SELECT PORTFOLIO SERVICING, INC.
StateIL
Any comments on this complaint?

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