Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Select Portfolio Servicing, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American, Servicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/16/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2390341
Date Received3/16/2017
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeIn XX/XX/XXXX, I refinanced my mortgage with XXXX for XXXX. On or about the end of XX/XX/XXXX, we fell delinquent on our mortgage. My wife and I applied for assistance with the State of Pennsylvania, our application was approved and XXXX brought our mortg
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)SELECT PORTFOLIO SERVICING, INC.
StatePA
Zip Code170XX
Any comments on this complaint?