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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Quicken Loans, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/15/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1331822
Date Received4/15/2015
ProductMortgage
Sub-ProductFHA mortgage
IssueApplication, originator, mortgage broker
Consumer Complaint NarrativeI recently applied for a refinance to my mortgage through Quicken Loans. I had asked about their product where they claim to pay your PMI for you. This would really save us some money each month. After working with their agent, I was told that I did not q
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)QUICKEN LOANS, INC.
StateKY
Zip Code410XX
Any comments on this complaint?

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