Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Pnb International Investments Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/24/2018
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?N/A
Complaint Id3020680
Date Received9/16/2018
ProductMoney transfer, virtual currency, or money service
Sub-ProductInternational money transfer
IssueConfusing or missing disclosures
Consumer Complaint NarrativeI have some concerns about the information that XXXX XXXX XXXX ( XXXX ) is keeping on their website. I was surprised that they are using security questions that are not appropriate. They are using information about me that were not provided by me. I have
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)PNB INTERNATIONAL INVESTMENTS CORPORATION
StateCA
Any comments on this complaint?