Phoenix Financial Services Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Phoenix Financial Services Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/5/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1998456
Date Received	7/5/2016
Product	Debt collection
Sub-Product	I do not know
Issue	Communication tactics
Sub-Issue	Frequent or repeated calls
Consumer Complaint Narrative	Called over 100 times in less than a month. Has never left message. Tried to return the call and was sent automatic message about not being a valid number until today. Had to call over 10 times before they would even tell me the company name. It is Phoeni
Company Public Response	Company disputes the facts presented in the complaint
Company (To Which The Complaint Relates)	Phoenix Financial Services LLC
State	KY
Zip Code	400XX