Perl Mortgage - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Perl Mortgage - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/2/2016
Company Response To Consumer	Closed with explanation
Timely Response?	No
Consumer Disputed?	No
Complaint Id	1725002
Date Received	1/2/2016
Product	Mortgage
Sub-Product	Conventional adjustable mortgage (ARM)
Issue	Application, originator, mortgage broker
Consumer Complaint Narrative	I was trying to get a mortgage for a condo purchase in XXXX XXXX, Florida and dealt with a mortgage broker called Perl in XXXX, Florida. They were rarely there to answer the phone during business hours, failed to return calls, and after saying I did not n
Company Public Response	Company disputes the facts presented in the complaint
Company (To Which The Complaint Relates)	PERL MORTGAGE
State	FL