Perfection Collection - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Perfection Collection - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	12/4/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3091081
Date Received	12/4/2018
Product	Debt collection
Sub-Product	Other debt
Issue	False statements or representation
Sub-Issue	Impersonated attorney, law enforcement, or government official
Consumer Complaint Narrative	The representative called us and presented himself as a " mediator '' and discussed arbitration proceedings. When asked if he was a court-appointed mediator, and if not, what company he worked for, he avoided the ( repeated ) question, he quickly hung up.
Company Public Response	Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)	Perfection Collection
State	NM
Zip Code	871XX