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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ocwen Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/2/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1814107
Date Received3/2/2016
ProductMortgage
Sub-ProductHome equity loan or line of credit
IssueApplication, originator, mortgage broker
Consumer Complaint NarrativeI obtained a second mortgage on my house ( which I have owned for 26 years ) through my then brokerage firm, XXXX XXXX ( XXXX ). The loan was sold in approximately XXXX and Owen Loan Servicing was the servicer of the new loan. I called Owen when the loan
Company (To Which The Complaint Relates)OCWEN LOAN SERVICING LLC
StateCA
Any comments on this complaint?

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