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Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Servicemember |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/4/2019 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 3168444 |
| Date Received | 3/4/2019 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose prepaid card |
| Issue | Problem with a purchase or transfer |
| Sub-Issue | Card company isn't resolving a dispute about a purchase or transfer |
| Consumer Complaint Narrative | On Tuesday, XX/XX/XXXX I noticed a charge on my prepaid debit card for XXXX deducted from my prepaid debit card from a XXXX XXXX store. This store charged me for a phone i did not purchase and left with the merchant. I called NetSpend, who say that they c |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | NETSPEND CORPORATION |
| State | VA |
| Zip Code | 232XX |
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