Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/9/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2542265
Date Received	5/29/2017
Product	Money transfer, virtual currency, or money service
Sub-Product	Mobile or digital wallet
Issue	Unauthorized transactions or other transaction problem
Consumer Complaint Narrative	XXXX XXXX , there were several unathorized transactions made on my card through online. I have recieved XXXX out of the collective XXXX dollars but i still to the date of XXXX XXXX 2017 have not recieved any of my paperwork to file a dispute
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	NETSPEND CORPORATION
State	FL
Zip Code	32211