Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/3/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3116194
Date Received	1/3/2019
Product	Credit card or prepaid card
Sub-Product	General-purpose prepaid card
Issue	Trouble using the card
Sub-Issue	Trouble using the card to spend money in a store or online
Consumer Complaint Narrative	I was given this card as a gift a while back, maybe a year or two ago probably in XX/XX/2017, from a friend. It was a $XXXX gift card. I tried to use it a few times and tried to activate it online a couple times without success. I was given a number to ca
Company (To Which The Complaint Relates)	NETSPEND CORPORATION
State	CA
Zip Code	904XX