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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/7/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2137846
Date Received9/29/2016
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueTrouble with how payments are handled
Consumer Complaint NarrativeI was shocked when I reviewed my credit report and found several late payments on my student loans with the dates below : Account Number : XXXX 120 days past due as of XX/XX/2010 90 days past due as of XX/XX/2010, XX/XX/2010 Account Number : XXXX 120 days
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateNJ
Zip Code077XX
Any comments on this complaint?

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