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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/3/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2327076 |
Date Received | 2/3/2017 |
Product | Student loan |
Sub-Product | Non-federal student loan |
Issue | Can't repay my loan |
Sub-Issue | Can't decrease my monthly payments |
Consumer Complaint Narrative | I contacted Navient to discuss lowering my monthly payment which I can not pay at this time still being a student and unemployed. They had previously agreed to let me make interest only payments for the past 4 years to have a lower payment because they sa |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | TX |
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