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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Nationstar Mortgage - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/8/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2724202
Date Received11/8/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeOn XXXX XXXX I got a letter from Nation Star Mortgage stating that my mortgage loan was transferred to them on XXXX XXXX. Stating as of XXXX XXXX, XXXX they are my new lenders. It also included a bill of XXXX with the due date of XXXX/XXXX/XXXX. However,
Company (To Which The Complaint Relates)NATIONSTAR MORTGAGE
StateCA
Zip Code923XX
Any comments on this complaint?

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