Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Moneygram Payment Systems Worldwide Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/5/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3170260
Date Received3/5/2019
ProductMoney transfer, virtual currency, or money service
Sub-ProductInternational money transfer
IssueOther transaction problem
Consumer Complaint NarrativeOn XX/XX/19 I sent an international money transfer of {$260.00} through Moneygram at a XXXX location. On XX/XX/19 the receiver my stepmom went to pick up the transfer and was told it was returned. I contacted moneygram and discussed in details the receive
Company (To Which The Complaint Relates)MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC
StateCT
Zip Code061XX
Any comments on this complaint?