Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Money Source, The - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/15/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2756454
Date Received12/15/2017
ProductMortgage
Sub-ProductVA mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeWell i refinance my home loan about 2 months after i purchase my home for a lower rate so this company the money source stated that it was a good thing that im refinancing my loan cause they where over charging me for my taxes on the home so it saved me a
Company Public ResponseCompany believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)MONEY SOURCE, THE
StateCA
Zip Code924XX
Any comments on this complaint?