Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Loandepot.com, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/10/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2473659
Date Received5/2/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueClosing on a mortgage
Consumer Complaint NarrativeBack in XXXX XXXX XXXX I entered into a purchase agreement to buy a new home from XXXX XXXX . At the time they were offering to pay XXXX towards my closing cost but I had to use there preferred lender which turns out is XXXX Mortgage XXX
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)loanDepot.com, LLC
StateFL
Any comments on this complaint?