Loancare, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Loancare, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/30/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2496427
Date Received	5/30/2017
Product	Mortgage
Sub-Product	VA mortgage
Issue	Trouble during payment process
Consumer Complaint Narrative	In XX/XX/XXXX 2017, I re c eived notice fom my mortgage servicing company, XXXX , that my loan had been sold to LoanCare , LLC, effect ive XX/XX/XXXX 17. In the papers sent to me from XXXX was an address for mail-in payments : LoanCare , LLC XX
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	LoanCare, LLC
State	PA
Zip Code	170XX