Lender Live - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Lender Live - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/31/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1765921
Date Received	1/31/2016
Product	Mortgage
Sub-Product	Conventional fixed mortgage
Issue	Loan servicing, payments, escrow account
Consumer Complaint Narrative	I do not know what company to send my XXXX mortgage loan payment to. I have received a transfer of servicing notice from XXXX Mortgage indicating that my XXXX XXXX mortgage payment is due to XXXX and I have received a Loan Billing Statement from LenderLiv
Company Public Response	Company believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)	LENDER LIVE
State	CO
Zip Code	800XX